Contingent work

One Foot in Each Camp: The Dual Identification of Contract Workers

Elizabeth George, Prithviraj Chattopadhyay - Australian Graduate School of Management
ASQ

We examine the organizational identification of contract workers who are associated with two organizations, their primary employer and their client. We conducted a study of contract workers in the information technology industry to address three questions: (1) What are the antecedents of contract workers' identification with the work organizations with which they are associated? (2) Do these antecedents differentially predict identification with each of the target organizations? and (3) What is the relationship between contract workers' identification with their employing organization and their identification with their client organization? Results indicate that contract workers identify with both the employing and client organizations based on perceived characteristics of the organization as well as social relations within the organization. Perceived characteristics of the organization are more closely related with identification with the employer, and social relations variables are more closely related with identification with the client. Contract workers are more likely to identify with both their client and their employing organization when the two are perceived to be similar on key attributes.